FAQ’s
We’ve gathered a few common questions to help guide your experience with Chrysanthemum Blue.
Are all of your pieces truly vintage?
Yes. Each piece in our collection is vintage or vintage-inspired and thoughtfully sourced for its uniqueness, character, and timeless appeal.
Are your items one-of-a-kind?
Most of our pieces are one-of-a-kind. Once an item is sold, it is unlikely to be restocked.
If you see something you love, we encourage you to make it yours.
What condition are the items in?
Our pieces are pre-loved and may show gentle signs of wear consistent with age.
We carefully inspect each item and do our best to clearly describe and photograph its condition. Any notable details will always be mentioned in the product description.
Will my jewelry tarnish?
Vintage jewelry can naturally change over time depending on materials and how it is cared for.
To preserve your pieces:
- Avoid water, perfumes, and lotions
- Store in a dry, cool place
- Handle with care
Do you offer returns or exchanges?
All sales are final due to the nature of vintage items.
Please review our Refund Policy for full details.
When will my order ship?
Orders are processed within 2–4 business days.
Once shipped, you’ll receive tracking information via email. For more details, please visit our Shipping Policy.
Can I place an item on hold?
At this time, we do not offer holds or reservations.
All items are available on a first-come, first-served basis.
Do you restock items?
Because most pieces are vintage and one-of-a-kind, restocks are rare.
However, we regularly add new pieces—be sure to check back often or follow us for updates.
Do you offer custom sourcing?
At this time, we do not offer custom sourcing, but this may be available in the future.
How can I contact you?
We’re always happy to help.
Email: support@chrysanthemumblue.com
You can also visit our Contact page for more information.
A Final Note
Each piece at Chrysanthemum Blue carries a story. We invite you to choose what speaks to you—and make it your own.