Refund Policy
At Chrysanthemum Blue, each piece is carefully curated and chosen for its unique character and history. Because our collection consists primarily of vintage jewelry, all sales are handled with thoughtful consideration.
All Sales Are Final
Due to the nature of vintage items—often one-of-a-kind and gently worn—all sales are final. We do not offer refunds, returns, or exchanges.
We encourage you to review all product details, descriptions, and images carefully before making your purchase.
Condition of Items
Vintage jewelry may show signs of age, wear, or slight imperfections. These are not considered flaws, but rather part of the beauty and history of each piece.
We make every effort to accurately describe and photograph each item so you know exactly what to expect.
Damaged or Incorrect Orders
If your item arrives damaged or if you receive the wrong piece, please contact us within 48 hours of delivery.
Email: support@chrysanthemumblue.com
Please include:
- Your order number
- Clear photos of the item and packaging
We will review your request and work with you to make it right.
Shipping Responsibility
Once your order has been shipped, Chrysanthemum Blue is not responsible for delays, lost packages, or carrier issues. However, we will do our best to assist you in resolving any concerns with the shipping provider.
A Thoughtful Reminder
Each piece at Chrysanthemum Blue is chosen with intention and care. We encourage mindful purchasing, knowing that what you select is truly meant for you.