Shipping Policy
At Chrysanthemum Blue, each order is prepared with care and intention. From selection to packaging, we take pride in ensuring your piece arrives safely and beautifully.
Processing Time
Orders are processed within 2–4 business days (Monday through Friday, excluding holidays).
Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected delivery method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on the carrier.
Packaging
Each piece is carefully packaged to ensure protection during transit while maintaining a clean and elegant presentation. We believe your experience should feel special from the moment it arrives.
Lost, Delayed, or Stolen Packages
Once your order has been shipped, Chrysanthemum Blue is not responsible for delays, lost, or stolen packages.
If you experience an issue with delivery, we recommend contacting the shipping carrier directly. However, we are always here to support you and will do our best to assist when possible.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
Chrysanthemum Blue is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Questions
If you have any questions about your order or shipping, feel free to reach out:
Email: support@chrysanthemumblue.com
A Thoughtful Touch
Every order is more than a package—it’s a carefully chosen piece of history, on its way to becoming part of your story.